Privacy Policy

Last updated: October 5, 2026

 

At 3FAIL, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you visit 3fail.com or contact us through the website.


1. Who We Are

3FAIL, Denis Hauptman s.p.
Graphic Design Studio
Trbovlje, Slovenia
Website: 3fail.com
Email: hi@3fail.com


3FAIL, Denis Hauptman s.p. is the data controller responsible for the processing of personal data described in this Privacy Policy.


2. Personal Data We Collect

We only collect personal data that is necessary to communicate with you and provide our services. When you contact us through the website, we may collect:

  • your name,
  • your email address,
  • the content of your message,
  • any other information you voluntarily provide.

Our website may also process basic technical information necessary for its operation and security, such as IP address, browser type, device information and server logs.

3. How We Use Your Data

We may use your personal data to:

  • respond to your enquiries,
  • communicate with you regarding potential or ongoing projects,
  • prepare offers or provide requested services,
  • maintain the security and proper functioning of our website,
  • comply with applicable legal obligations.

We do not sell or rent your personal data to third parties.


4. Legal Basis for Processing

We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Slovenian data protection legislation. Depending on the circumstances, processing may be based on your consent, steps taken at your request before entering into a contract, performance of a contract, compliance with a legal obligation, or our legitimate interests, such as responding to enquiries and maintaining website security.

5. How Long We Keep Your Data

Personal data submitted through our contact form or email is retained only for as long as necessary to respond to your enquiry, manage our business relationship, fulfil contractual obligations or comply with applicable legal requirements. When personal data is no longer required for these purposes, it will be deleted or appropriately anonymised.

6. Sharing Your Data

We may use trusted service providers for services such as website hosting, email and website maintenance. These providers may process limited personal data only where necessary to provide their services and are required to handle such information appropriately. Personal data may also be disclosed where required by law or by a competent authority.

7. Cookies

Our website may use cookies and similar technologies necessary for its proper operation. Where non-essential cookies or technologies are used, such as analytics or marketing tools, they will be subject to the appropriate consent requirements. More information is available in our Cookie Policy.

8. Your Rights

Under the GDPR, you may have the right to:

  • access your personal data,
  • request correction of inaccurate data,
  • request deletion of your personal data,
  • request restriction of processing,
  • object to certain processing,
  • request data portability where applicable,
  • withdraw your consent at any time where processing is based on consent.

You also have the right to lodge a complaint with the competent data protection supervisory authority. In Slovenia, the supervisory authority is the Information Commissioner of the Republic of Slovenia (Informacijski pooblaščenec).

9. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policies of any external websites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy when necessary to reflect changes to our website, services or legal requirements. The latest version will always be published on this page.

12. Contact

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact:

3FAIL, Denis Hauptman s.p.
Trbovlje, Slovenia
Email: hi@3fail.com